LIDSys XLII is our proprietary multifunctional, multi-tenant, and dynamic consumer commerce platform that enables us to deliver solutions seamlessly.
At RewardHub, we take pride in designing and developing solutions in-house. Our partners rely on our ability to serve them end-to-end with reduced dependencies and cost-effective scalability. LIDSys XLII empowers us to do this and transform how we shape customer engagement.
Enabling seamless customer engagement with an
Enterprise Resource Planning (ERP) system that is
stable, secure and versatile
Built on the principles of Software as a Service (SaaS) and based on a multi-tenant framework, LIDSys XLII employs Big Data techniques for large-scale processing and is an extremely efficient plug-and-play solution with a host of features and benefits.
Launch customized programs within hours
Meet complex client requirements
Scale up and across functions
Create personalised experiences
Build intelligent recommendation engines & campaigns
Establish high-level data security
Monitor, audit, and trace processes transparently
Self-service modules
Real-time API extensions and integrations
Discover how
LIDSys XLII empowers different modules
With multiple engagement programs running parallelly, customizing and managing every facet of every program from point currencies to MIS may seem like a mammoth task, but not with LIDSys XLII. Get a glimpse of its application across modules:
Reward Point Management
- Complex point accrual logic with multiple point triggers.
- Customized point currencies for different programs.
- Rewards for end-consumers based on complex desired behavior.
Program Management
- Ongoing and real-time engagement based on customer journey.
- Optimum usage of rewards platforms and offerings for higher engagement.
- Program modifications based on customer preferences and market trends.
Partnership Management
- Ecosystem of offline and online retail partners/brands across geographies
- Accelerated reward point accrual funded by partners
- Rapid issue resolutionIn-store and offline redemption
Data Analytics
- Recommendation engines and smart campaigns using predictive analysis and simulation.
- Interactive and dynamic business reporting dashboard.
- Personalized experiences through data driven insights.
- Real-time fraud mitigation.
Communication Engine
- Self-service, no code, multi-channel communication engine.
- Customized targeted communication across channels.
Accounting
- Monitoring, auditability & traceability of processes.
- Customized MIS & reporting abilities.
